Frequently Asked Questions (FAQs)

For the Desktop Version, You can change the currency by clicking on the option on the upper right-hand side of the main menu. For the Mobile Version, You can change the currency by going down to the footer section, clicking on the option and you will see a list of available currencies.

You can update your account details by logging into your account.

Go to our website, click Login on the upper right-hand side of the menu and click on Forgot Password?. Enter the email address associated with your account on the website and our system will email you a password reset link.

You can delete your account by contact us by email. Our team will delete your account on your behalf.

Unfortunately, we do not accept bookings over the phone. Bookings are made directly online with our website.

Booking requests are made directly online with our website or by email. If you encounter a limitation during checkout that stops you from ordering the quantity you would like, please contact us by email.

Most of our bookings are confirmed instantly when you purchase. To confirm your order, we send a confirmation to the email address you provided. Sometimes the confirmation email also goes into your spam folder. If you haven’t received your confirmation 24 hours after ordering, please contact us and our customer care representatives will get in touch with you as soon as possible.

Usually this is because your web browser needs to be updated. In case you have any further problems, please contact us by email.

We understand that plans can change. For most boat rentals, it is possible to make changes to your booking. Please check your order confirmation and contact the service provider directly for any changes that are needed.

Boat charter Malta has the most advanced filters to help you find the perfect boat rental in Malta for an amazing experience at sea. Start your search by choosing your date, and duration. For a great day trip with your family or friends, you have the option to select from 2 hours or full day rentals. Depending on your preferences and budget, you may narrow your results by boat type and price range. The filters allow you to choose between renting a boat with the captain / skipper or bareboat that you’ll be the captain yourself.

Whether you are looking to rent a boat in Malta for a romantic sunset cruise or an adventure at sea with your family or friends, we're confident you’ll find the best one for you. Depending on the exact month you would like to rent a boat, prices can vary. The price of a boat rental in Malta starts at around €250. This includes some types of sailboats, motorboats, ribs, and traditional boats. If you prefer to sail and looking for a catamaran rental, they start at around €400. If you are traveling alone, you can opt for a jet ski rental, which starts at around €100. Depending on your qualifications and the size of the boat, you can rent a boat with skipper or as a bareboat. If you have zero experience, rent a boat with a skipper and have a stress free vacation. If you are on a tight budget, you can also join our shared boat trips and tours by visiting this website:

https://www.visitbluelagoonmalta.com/

Renting a boat in Malta is easier than you think! The good news is that you don’t need a boat license when renting a small boat. However, if you’re looking at renting a boat with more than 90hp, you do need a Nautical license. An alternative is renting a boat with a captain / skipper. The beauty of this option is that you don’t need to worry about anything when it comes to operating the boat. Also, a local skipper can show you all the most stunning spots that you might miss otherwise.

Skippered boat rental means that the boat is rented with a professional crew consisting of a skipper/captain who is responsible for the maneuvering of the boat. In several cases the skipper is aided by other crew members as well.

A bareboat rental is an arrangement for the rental of a boat, whereby no captain / skipper is included as part of the rental; instead, the person who rents the boat from the supplier is responsible for maneuvering the boat, and therefore they must have the appropriate nautical license.

If you have a boating nautical license and good experience, take a bareboat. This will add more freedom and a high level of privacy to your vacation. If you don't have a license or just want to relax and have nothing to think about - choose a boat with a skipper.

For most of our boat rentals, it is possible to pay partially by cash. Most of them require a initial deposit.

Please check on the top right of our website or at the footer, and select your preferred currency. We don't charge any additional fees, but your bank provider may charge an exchange fee. Prices are automatically updated based on the exchange rate of the prior trading day.

Yes. All payments made on our website are extremely safe and secure. Payments are handled by one of the world’s most trusted payment processors (Stripe).

Usually, this is because of incorrect 3-D Secure answers. 3-D Secure is a method for your credit or debit card company to authenticate online purchases and prevent fraud. We have no control over this process, so if you encounter a problem, please contact your card issuer or use a different payment method.

You can cancel your booking by contact us by email. Each boat rental service has it's own Cancellation Policy listed on the FAQs section of the page.

Refunds are processed to the payment method you chose during checkout.

Refunds are processed within 2 days once approved. The processing time for a refund may take up to 10 days to reach your account depending on your card issuer or bank. If you experience any delays in receiving the refund, please contact your card issuer or bank before contacting us.

Each boat rental service has it's own Cancellation Policy listed on the FAQs section of the page.

If you are running late, you are strongly advised to contact the service provider and let them know how late you will be. Even though some service provider may be flexible, we always advise our customers to reach the meeting point in advance.

You can contact the service provider by email or phone. The service provider's contact details are listed on the confirmation email that was sent to you.

You can find this information on the confirmation email.

You can find this information on the product page.

Yes. Generally speaking, you should always plan to arrive 15 minutes in advance of the start time.

No. A digital version of the confirmation on your mobile phone is sufficient.