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Frequently Asked Questions (FAQs)

How can I change the language?
For the Desktop Version, You can change the language by clicking on the option on the upper right-hand side of the main menu. For the Mobile Version, You can change the language by going down to the footer section, clicking on the option and you will see a list of available languages.
How can I change the currency?
For the Desktop Version, You can change the currency by clicking on the option on the upper right-hand side of the main menu. For the Mobile Version, You can change the currency by going down to the footer section, clicking on the option and you will see a list of available currencies.

What is the Dashboard?
Your Dashboard is your personal information hub. As a guest, you can change your settings, check your booking history, update your wish-list, leave reviews and respond to messages from hosts.
How can I update my account details?
You can update your account details by logging into your account.
I forgot my password, what should I do?
Go to our website, click Login on the upper right-hand side of the menu and click on Forgot Password?. Enter the email address associated with your account on the website and our system will email you a password reset link.
How can I delete my account?
You can delete your account by contact us by email. Our team will deactivate your account on your behalf.

How do I make a booking?
You can make a booking directly online with our website.
Can I make a booking over the phone?
Unfortunately, we do not accept bookings over the phone. Bookings are made directly online with our website.
How can I make a booking for a large group?
Booking requests are made directly online with our website or by email. If you encounter a limitation during checkout that stops you from ordering the quantity you would like, please contact us by email.
I’ve booked but haven’t received my confirmation/e-ticket - what can I do?
Most of our bookings are confirmed instantly when you purchase. To confirm your order, we send a confirmation to the email address you provided. Sometimes the confirmation email also goes into your spam folder. If you haven’t received your confirmation 24 hours after ordering, please contact us and our customer care representatives will get in touch with you as soon as possible.
I can’t seem to finish my order. What’s happening?
Usually this is because your web browser needs to be updated. In case you have any further problems, please contact us by email.
Can I amend / change my booking?
We understand that plans can change. For most boat rentals, it is possible to make changes to your booking. Please check your order confirmation and contact the service provider directly for any changes that are needed.

When to rent a boat in Malta?
Malta has a typical Mediterranean climate, and it is well suited for boat rentals. The boat charter season starts in April and goes on until November. The temperature can vary between 20ºC to 40ºC, and the sun shines brightly during these months. From June to September is the high season. Therefore, the best times to visit Malta are April to May and October to November. Renting a boat during this period allows you to enjoy an even more joyful vacation as there are fewer tourists at this time of the year. You might enjoy visiting Malta between December and March, but it is too cold for swimming. Usually, the winds and the rain pick up in this period as well. We would recommend chartering a boat in Malta in this season only to experienced sailors as you will need to know how to maneuver a boat in unpredictable weather conditions and in strong winds. Be sure to book your boat well in advance as more than 40% of the fleet is already booked by May.
How to find the right boat rental in Malta?
Boat charter Malta has the most advanced filters to help you find the perfect boat rental in Malta for an amazing experience at sea. Start your search by choosing your date, duration and number of guests. For a great day trip with your family or friends, you have the option to select 2, 4 hours or full day rentals. Depending on your preferences and budget, you may narrow your results by boat type and price range. The filters allow you to choose between chartering a boat with the captain / skipper or bareboat that you’ll be the captain yourself. Once you have laid your eyes on a boat you like in Malta, click on it to read the description, reviews and see more pictures.
How much does it cost to rent a boat in Malta for a day?
Whether you are looking to rent a boat in Malta for a romantic sunset cruise or an adventure at sea with your family or friends, we're confident you’ll find the best one for you. Depending on the exact month you would like to rent a boat, prices can vary. On average, the price of a boat rental in Malta starts at around €350/day. This includes some types of sailboats, motorboats, ribs, and traditional boats. If you prefer to sail and looking for a catamaran rental, they start at around €1000/day. If you are looking for a party boat to celebrate an occasion, they start at around €600/day. For larger groups we suggest you book a Turkish gulet, which starts at around €1200/day. If you are traveling alone, you can opt for a jet ski rental, which starts at around €250/day. Depending on your qualifications and the size of the boat, you can rent a boat with skipper or as a bareboat. If you have zero experience, rent a boat with a skipper and have a stress free vacation. If you are on a tight budget, you can also join our shared boat trips and tours by visiting the website listed below. https://www.visitbluelagoonmalta.com/
What kind of boat license do you need when renting a boat in Malta?
Renting a boat in Malta is easier than you think! The good news is that you don’t need a boat license when renting a small boat. However, if you’re looking at renting a boat with more than 90hp, you do need a Nautical license. An alternative is renting a boat with a captain / skipper. The beauty of this option is that you don’t need to worry about anything when it comes to operating the boat. Also, a local skipper can show you all the most stunning spots that you might miss otherwise.
What is a skippered boat rental?
Skippered boat rental means that the boat is rented with a professional crew consisting of a skipper/captain who is responsible for the maneuvering of the boat. In several cases the skipper is aided by other crew members as well.
What is a bareboat rental?
A bareboat rental is an arrangement for the chartering or rental of a boat, whereby no captain / skipper is included as part of the rental; instead, the person who rents the boat from the supplier is responsible for maneuvering the boat, and therefore they must have the appropriate nautical license.
How to choose between renting a boat with a skipper or bareboat?
If you have a boating nautical license and good experience, take a bareboat. This will add more freedom and a high level of privacy to your vacation. If you don't have a license or just want to relax and have nothing to think about - choose a boat with a skipper.

How can I pay for my booking?
You can pay securely using your credit card, debit card, Paypal, direct transfer and Revolut via our website or email. You can also view all the options during the checkout process.
Can I pay by cash?
For most of our boat rentals, it is possible to pay partially by cash. Most of them require a initial deposit.
In which currency can I pay?
Please check on the top right of our website or at the footer, and select your preferred currency. We don't charge any additional fees, but your bank provider may charge an exchange fee. Prices are automatically updated based on the exchange rate of the prior trading day.
Is my payment details secure?
Yes. All Pre-payment authorizations and payments made on our website are extremely safe and secure. Payments are handled by one of the world’s most trusted payment processors.
My payment authentication is repeatedly rejected?
Usually, this is because of incorrect 3-D Secure answers. 3-D Secure is a method for your credit or debit card company to authenticate online purchases and prevent fraud. We have no control over this process, so if you encounter a problem, please contact your card issuer.
I need an invoice for my order, how do I obtain this?
Please contact us by email with your order number, name and email address, so we can issue an invoice.

Can I amend / change my booking?
We understand that plans can change. For most of our boat rental services, it is possible to make changes to your booking. Please check your order confirmation and contact the service provider directly for any changes that are needed.
How do I cancel my booking?
You can cancel your booking by contact us by email. Each boat rental service has it's own Cancellation Policy listed on the FAQs section of the page.
How do I get a refund?
Refunds are processed to the payment method you chose during checkout.
How long will it take to receive my refund?
Refunds are processes within 2 days once approved. The processing time for a refund may take up to 10 days to reach your account depending on your card issuer or bank. If you experience any delays in receiving the refund, please contact your card issuer or bank before contacting us.
What is the cancellation policy?
Each boat rental service has it's own Cancellation Policy listed on the FAQs section of the page.

What happens in case of bad weather?
All boat rentals are weather-dependent. If your booking needs to be cancelled or rescheduled, you will be notified by email or phone of these changes at least 24 hours before their scheduled to start. If a reschedule is not possible, you will be entitled to a full refund.
What if I am running late for my boat rental?
If you are running late, you are strongly advised to contact the service provider and let them know how late you will be. Even though some service provider may be flexible, we always advise our customers to reach the meeting point in advance.
How can I contact the service provider?
You can contact the service provider by email or phone. The service provider's contact details are listed on the confirmation email that was sent to you.
Where’s the meeting point?
You can find this information on the confirmation email.
What should I bring?
You can find this information on the product page.
Should I be there in advance?
Yes. Generally speaking, you should always plan to arrive 15 minutes in advance of the start time.
Do I need to print the booking confirmation?
No. A digital version of the confirmation on your mobile phone is sufficient.

Still need help?